Privacy Policy
Last Updated: 23/06/2026
Eleanor Claire Wellness is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable UK data protection laws.
This Privacy Policy explains how your personal information is collected, used, stored, and protected when you visit this website or use our services.
Who We Are
Eleanor Claire Wellness provides personal training, online coaching, nutrition support, women's health coaching, and wellbeing services.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Eleanor Claire Wellness
Email: enquiries@eleanorclairewellness.com
Website: eleanorclairewellness.com
Information We Collect
We may collect the following information:
Personal Information
Name
Email address
Telephone number
Information submitted through enquiry forms
Health and Lifestyle Information
Where relevant to coaching services, we may collect information relating to:
Medical history
Current health conditions
Injuries
Lifestyle habits
Exercise history
Nutrition and wellbeing information
This information is only collected where voluntarily provided by you and is used solely to support the delivery of personalised coaching services.
Website Information
We may automatically collect limited information such as:
IP address
Browser type
Device information
Website usage data
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information to:
Respond to enquiries
Deliver coaching and personal training services
Create personalised recommendations and programmes
Schedule appointments
Process payments
Communicate regarding services and memberships
Improve our website and services
Comply with legal obligations
We will only use your information where we have a lawful basis for doing so.
Payment Processing
Payments may be processed through secure third-party payment providers.
Eleanor Claire Wellness does not store or have access to your full payment card details.
Please refer to the relevant payment provider's privacy policy for further information.
Data Storage and Security
Reasonable technical and organisational measures are in place to help protect your personal information from unauthorised access, misuse, loss, or disclosure.
While every effort is made to protect personal data, no method of electronic transmission or storage can be guaranteed to be completely secure.
Sharing Your Information
Your personal information will not be sold to third parties.
Information may be shared only where necessary with trusted service providers that support the operation of Eleanor Claire Wellness, including:
Squarespace
Payment processing providers
Scheduling software
Email communication platforms
These providers are expected to process information securely and in accordance with applicable privacy laws.
Data Retention
Personal information will only be retained for as long as reasonably necessary to:
Provide services
Maintain client records
Meet legal, accounting, or regulatory requirements
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Your Rights
Under UK data protection law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner's Office (ICO)
Cookies
This website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.
You can control cookie settings through your browser preferences.
For more information about cookies used by Squarespace, please refer to Squarespace's privacy and cookie documentation.
Changes to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be published on this page with an updated revision date.
Contact
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Eleanor Claire Wellness
Email: enquiries@eleanorclairewellness.com
Website: eleanorclairewellness.com