Terms & Conditions

Last Updated: 23/06/2026

These Terms & Conditions apply to all services provided by Eleanor Claire Wellness. By purchasing or participating in any service, you agree to these terms.

1. Services

Eleanor Claire Wellness provides personal training, online coaching, nutrition support, women's health coaching, lifestyle coaching, and related wellness services.

All services are intended to provide education, guidance, accountability, and support. Services do not constitute medical advice, diagnosis, or treatment.

2. Payments

All fees must be paid in accordance with the payment schedule agreed upon at the time of purchase.

Payments for coaching memberships are collected automatically on a recurring basis unless otherwise agreed.

Failure to make payment may result in suspension or termination of services until payment is received.

All payments are non-refundable unless otherwise required by law.

3. Personal Training Packages

Personal training packages are non-refundable and non-transferable.

Package validity periods are as follows:

• Foundation Package – valid for 3 months from purchase date
• Enhanced Package – valid for 5 months from purchase date

Unused sessions remaining after the expiry date may be forfeited at the discretion of Eleanor Claire Wellness.

Cancellation and rescheduling of sessions are subject to the Cancellation Policy.

4. Coaching Membership

The Coaching Membership requires a minimum commitment of three (3) months.

This minimum period is designed to allow sufficient time for meaningful progress, habit formation, and implementation of personalised recommendations.

Following the initial three-month period, membership continues on a rolling monthly basis.

A minimum of 30 days written notice is required to cancel membership after the initial commitment period.

Payments already processed are non-refundable.

5. Health & Medical Information

Clients are responsible for providing accurate and up-to-date information regarding their health, medical conditions, injuries, medications, and any other relevant circumstances.

Clients agree to inform Eleanor Claire Wellness of any changes to their health status that may affect participation in training or coaching services.

If there is any doubt regarding a client's suitability for exercise or nutrition-related recommendations, medical clearance may be requested before services continue.

6. Results Disclaimer

Individual results will vary.

While Eleanor Claire Wellness aims to provide evidence-based guidance and personalised support, no guarantees are made regarding specific outcomes, including weight loss, body composition changes, performance improvements, symptom improvements, or health outcomes.

Results depend on numerous factors including individual adherence, lifestyle, medical history, genetics, and personal circumstances.

7. Limitation of Liability

To the fullest extent permitted by law, Eleanor Claire Wellness shall not be liable for any indirect, incidental, special, or consequential loss arising from participation in services.

Clients participate voluntarily and accept responsibility for their own health, wellbeing, and exercise participation.

Nothing within these Terms & Conditions excludes liability for death or personal injury caused by negligence where such liability cannot legally be excluded.

8. Intellectual Property

All materials provided by Eleanor Claire Wellness, including coaching resources, guides, programmes, educational content, and website materials, remain the intellectual property of Eleanor Claire Wellness.

These materials may not be copied, reproduced, distributed, or shared without prior written permission.

9. Contact Information

For any questions relating to these Terms & Conditions, please contact:

Eleanor Claire Wellness

Email: enquiries@eleanorclairewellness.com

Website: eleanorclairewellness.com